A posted invoice is never edited. When goods come back, a discount is agreed or a price was wrong, you issue a note against it. Lekhya books it, adjusts what the party owes, and puts it in the right place in your GST returns.
1. Start from the invoice
Open a posted invoice or bill and choose Credit note or Debit note. The form opens with the same party, currency, GST treatment and lines.
2. Keep what changes
Cut the quantities or prices down to what is being credited (or add the extra charge for a debit note), and say why.
3. Post it
The note takes back exactly what the invoice booked: the sale, the tax and what the customer owes. The invoice shows the credit and its balance falls.
| What happened | Issue a | Reason to choose |
|---|---|---|
| The customer returned goods, or you cancelled part of a service | Credit note | Sales return |
| You agreed a discount after the sale | Credit note | Post-sale discount |
| The invoice charged too much (wrong rate, quantity or tax) | Credit note | Correction in invoice |
| The invoice charged too little, or you forgot freight or a charge | Debit note | Correction in invoice |
| A supplier credited you for a return or a discount | Supplier credit note | Open the bill and choose Supplier credit note; type the number printed on theirs |
An invoice that has not been posted yet can simply be edited. A note is only for a document that is already in your books.
| Note | GSTR-1 | GSTR-3B |
|---|---|---|
| To a registered customer or SEZ unit | Table 9B, credit/debit notes (registered): CDNR, listed by customer | 3.1(a) and 3.1(b) are net of the note |
| Against an export | Table 9B (unregistered): CDNUR, type EXPWP or EXPWOP | 3.1(b), net |
| Against a large inter-state retail invoice | CDNUR, type B2CL | 3.1(a) and 3.2, net |
| Against ordinary retail sales | Netted in B2C small (Table 7), by place of supply and rate | 3.1(a), net |
| Against nil-rated or exempt sales | Netted in Table 8 | 3.1(c), net |
| From a supplier | — | Credit already claimed on the bill is reversed in 4(B)(2). Reverse-charge tax comes down with it |
A note is reported in the month it is issued, not the month of its invoice, so a filed return is never reopened. If a month's notes are larger than that month's sales, the return shows the net figure, no negative tax is paid out, and a message tells you so.